Shipping & Delivery

Orders are normally processed within 1–3 business days.

Standard estimated delivery is generally 10–20 business days after shipment.

Actual delivery can vary with destination, product, supplier, fulfilment location, carrier, customs processing and circumstances outside reasonable control.

Destinations available for a particular product are determined by product, supplier, fulfilment location, carrier, shipping method and applicable restrictions.

The applicable shipping cost is shown during checkout before the order is completed.

Where free shipping is offered, the qualifying condition is shown on the product page or during checkout.

Tracking information is provided when available.

If a parcel is delayed, damaged, lost or contains the wrong or missing product, contact customer support with the order number and relevant evidence so the issue can be investigated.

Curluu may use third-party suppliers and fulfilment partners. The seller remains KS Nordic and customer rights are not reduced by the fulfilment model.